FAQs

Getting started is simple. Reach out to our team via email, phone, or the contact form, and one of our representatives will guide you through the registration process. We’ll provide all the relevant information, requirements, and next steps based on the type of account you wish to open.

We currently support both individual and corporate account types. Contact our team via email, phone, or the contact form, and we’ll help you choose the option that best suits your needs.

To create a new team for your organisation: 1. Go to the “People” page 2. Click on the “Teams” tab at the top. 3. Click the “Create team” You’ll be able to give a team name and specify who should be in it. You can also add and remove people from the team after it has been created.

As Equals Money are authorised and regulated by the Financial Conduct Authority to provide payment services, they are required to carry out a KYC (Know Your Customer) check which is NOT a credit check just to identify you and where you live.

We sometimes require business documents to confirm what your business’s activities are if you do not have a website or any online presence.